RE: How does a cashless festival work?
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I'm skeptical of those types of systems. From an efficiency and ease of use perspective they make a lot of sense if they work properly. I'm sure that they reduce line ups a great deal which is awesome and probably also help with theft. The parts that I don't like are:
paying additional money for the system. That just seems crazy to me, especially since most cards are tap to pay anyway, which is the same as a tap to pay wrist band. The system is basically just an extra way of making money for the festival. Its the equivalent of forced purchase merchandise.
The reimbursement part. I don't know how it works exactly but in my opinion that part needs to be absolutely simple and user friendly. I feel like a lot of people won't be bothered to reclaim small amounts or people may lose their wristbands or something before trying to reclaim. A person forgetting or abandoning a small amount like 2-5€ isn't a lot for the individual, but on a massive scale that translates to a lot of money for the festival. If the reimbursement process is as simple as pushing a button then that's cool. If it involves making a phone call or going to a special kiosk in the festival that is hard to find or has any line up whatsoever, then I think its bullshit.
Good points, I think unused money should be reimbursed automatically right after the festival without long waiting times.
Automatic reimbursement would be good.
I'm also curious how much extra it costs the person in ticket price to pay for the system (I.e. the wristband, the payment hardware and software). It has to be expensive to implement so I wonder how much it translates to the ticket price - an extra 10, 20, 50, 100 euro?